Fix your iPhone

• iPhone

  iPhone won't turn on or the screen is black

  Get help if your iPhone won't turn on or if the screen is black. You might need to force your iPhone to restart or charge it.

  3 steps · start

• iPhone

  iPhone won't charge

  If your battery won't charge or charges slowly, or if an alert message appears, learn what to do.

  10 steps · start

• iPhone iPad

  iPhone or iPad can't connect to Wi-Fi

  If you can't connect to Wi-Fi, then check your Wi-Fi settings or troubleshoot network issues.

  7 steps · start

• iPhone iPad Mac

  AirPods won't connect

  If your AirPods or AirPods Pro won't connect to your iPhone, iPad, or Mac, try to pair your AirPods to your device again.

  7 steps · start

• iPhone iPad

  iPhone or iPad is slow or freezing

  If your iPhone or iPad freezes or has performance issues, try these tips.

  7 steps · start

• iPhone iPad

  iPhone or iPad won't update

  To update your iPhone or iPad, you need a compatible device, an internet connection, and enough available storage. It also helps to keep your device connected to a power source.

  7 steps · start

• iPhone iPad

  Bluetooth accessory won't connect

  If a Bluetooth accessory, like a wireless keyboard, doesn't connect to your iPhone or iPad, learn what to do.

  6 steps · start

• iPhone iPad

  Face ID isn't working

  If you need help using Face ID to unlock your iPhone or iPad, authenticate purchases, sign in to apps, or if you're asked to enter your passcode, learn what to do.

  9 steps · start

• iPhone iPad

  iPhone or iPad won't back up to iCloud

  Learn what to do if you need help backing up your iPhone or iPad with iCloud Backup.

  6 steps · start

• iPhone iPad

  Can't download or update apps

  Try these tips if you have an issue when you update or download apps from the App Store on your iPhone or iPad.

  5 steps · start

• iPhone

  iMessage or FaceTime won't activate

  To use either iMessage or FaceTime, you need to activate them on your iPhone. If you see an error message when you try to activate, follow these steps.

  6 steps · start

• iPhone iPad

  "No Service", "Searching" or "SOS" on iPhone or iPad

  If you see "No Service" or "Searching" in the status bar on your iPhone or iPad (Wi-Fi + Cellular), your device isn't connected to a cellular network.

  8 steps · start

• iPhone iPad

  Restoring from an iCloud backup failed

  Learn what to do if you need help restoring an iCloud backup of your iPhone, iPad, or iPod touch.

  7 steps · start

• iPhone iPad

  Can't back up to a computer or restore from it

  If you can't back up your iPhone, iPad, or iPod touch to a computer, or if you can't restore your device from a computer backup, learn what to do.

  9 steps · start

Every step is quoted from an Apple Support article, in Apple's order — Osnivo only adds the short step titles. Don't see your problem? Tell us what to cover next.