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Osnivo Fix

iPhone or iPad won't update

Apple: “To update your iPhone or iPad, you need a compatible device, an internet connection, and enough available storage. It also helps to keep your device connected to a power source.”

iPhone iPad · 7 steps, in Apple's order

Step of 7

Fixed at step

You've tried every step

  1. 1

    Check your device supports it

    Didn't fix it

    • Identify your iPhone or iPad model.
    • Check whether your iPhone or iPad model is on the list of compatible devices for the latest version of iOS or iPadOS.

    Apple: If your iPhone or iPad won't update ↗

    Did this fix it?
  2. 2

    Make space for the update

    Didn't fix it

    • You need enough storage space on your device to download an update. Your device can temporarily remove app data to make space, without deleting your personal information.
    • Go to Settings.
    • Tap General.
    • Tap [device] Storage.
    • Tap Enable next to Offload Unused Apps.
    • You can also delete apps manually on your iPhone or iPad.

    Apple: If your iPhone or iPad won't update ↗

    Did this fix it?
  3. 3

    Speed up the download

    Didn't fix it

    • You need an internet connection to update your device. The download time depends on the update size and your internet speed.
    • Connect to a Wi-Fi network.
    • Avoid downloading other content while updating your device.

    Apple: If your iPhone or iPad won't update ↗

    Did this fix it?
  4. 4

    "Unable to Check for Update" alert?

    Didn't fix it

    • "Unable to Check for Update. An error occurred while checking for a software update."
    • "Unable to Download. This update is not available because you are not connected to the internet."
    • Update your device again using the same network. If you still see an alert, try updating using another network, a Mac, or iTunes.

    Apple: If your iPhone or iPad won't update ↗

    Did this fix it?
  5. 5

    Keep it on power

    Didn't fix it

    • When you're updating wirelessly, keep your device connected to a power source. If your device runs out of power, connect it to a power source and turn on the device to let the update or restore complete.

    Apple: If your iPhone or iPad won't update ↗

    Did this fix it?
  6. 6

    Delete the update and download it again

    Didn't fix it

    • To delete the update:
    • Go to Settings.
    • Tap General.
    • Tap [device] Storage.
    • Find the update in the list of apps.
    • Tap the update, then tap Delete Update.
    • To download the update again:
    • Tap Software Update and download the latest update.
    iPhone: Settings → General → Software Update → Automatic Updates iPad: Settings → General → Software Update → Automatic Updates

    Apple: If your iPhone or iPad won't update ↗

    Did this fix it?
  7. !

    Update with a computer

    If nothing above worked Didn't fix it

    • If you don't see the update in the list of apps or if the issue happens again, you need to update your device using a Mac or using iTunes.

    Apple: If your iPhone or iPad won't update ↗

Glad it's fixed

We've added one to this step's “fixed it” count — anonymously, nothing about you or your device is stored. It helps the next reader start with what works.