Try another power source
Didn't fix it
- Plug your device into one of these power sources:
- Computer
- Power accessory
- Wall power outlet
Apple: If your iPhone or iPod touch won't charge ↗
Apple: “If your battery won't charge or charges slowly, or if an alert message appears, learn what to do.”
iPhone · 10 steps, in Apple's order
Step of 10
Fixed at step
You've tried every step
Didn't fix it
Apple: If your iPhone or iPod touch won't charge ↗
Didn't fix it
Apple: If your iPhone or iPod touch won't charge ↗
Didn't fix it
Apple: If your iPhone or iPod touch won't charge ↗
Didn't fix it
Apple: If your iPhone or iPod touch won't charge ↗
Didn't fix it
Apple: If your iPhone or iPod touch won't charge ↗
Didn't fix it
Apple: If your iPhone or iPod touch won't charge ↗
Didn't fix it
Apple: If your iPhone or iPod touch won't charge ↗
Didn't fix it
Apple: If your iPhone or iPod touch won't charge ↗
Didn't fix it
Apple: If your iPhone or iPod touch won't charge ↗
If nothing above worked Didn't fix it
Apple: If your iPhone or iPod touch won't charge ↗
Glad it's fixed
We've added one to this step's “fixed it” count — anonymously, nothing about you or your device is stored. It helps the next reader start with what works.
Still not fixed?