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Osnivo Fix

iPhone won't turn on or the screen is black

Apple: “Get help if your iPhone won't turn on or if the screen is black. You might need to force your iPhone to restart or charge it.”

iPhone · 3 steps, in Apple's order

Step of 3

Fixed at step

You've tried every step

  1. 1

    Force your iPhone to restart

    Didn't fix it

    • Force your iPhone with Face ID to restart
    • Press and quickly release the volume up button.
    • Press and quickly release the volume down button.
    • Press and hold the side button until you see the Apple logo (this might take longer than 10 seconds).
    • On your iPhone 7 or iPhone 7 Plus
    • Press and hold both the side button and the volume down button at the same time until you see the Apple logo (this might take longer than 10 seconds).
    • On your iPhone 6s and earlier
    • Press and hold both the Home button and the side button or the top button until you see the Apple logo (this takes around 10 seconds).

    Apple: If your iPhone won't turn on or the screen is black ↗

    Did this fix it?
  2. 2

    Charge it, then try again

    Didn't fix it

    • If your iPhone doesn't turn on, charge your iPhone for one hour and then try again. If your iPhone shows a low-charge battery, check your iPhone hardware and then charge your iPhone for 30 minutes or until it starts.

    Apple: If your iPhone won't turn on or the screen is black ↗

    Did this fix it?

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