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Osnivo Fix

"No Service", "Searching" or "SOS" on iPhone or iPad

Apple: “If you see "No Service" or "Searching" in the status bar on your iPhone or iPad (Wi-Fi + Cellular), your device isn't connected to a cellular network.”

iPhone iPad · 8 steps, in Apple's order

Step of 8

Fixed at step

You've tried every step

  3. 3

    Contact your carrier

    Didn't fix it

    • Issues with your carrier or account might affect your service. Contact your carrier to:
    • Verify that your account is active and in good standing.
    • Make sure that you're in an area with cellular network coverage and there are no outages in your area.
    • Check that your device isn't blocked or barred from receiving cellular services and is set up with the right data plan.
    • Ask if your local government requires IMEI registration to use an iPhone that you originally purchased outside your country or region.

    Apple: If you see SOS, No Service, or Searching on your iPhone or iPad ↗

    Did this fix it?
  6. 6

    Check your lines and SIM

    Didn't fix it

    • Open the Settings app.
    • Tap Cellular.
    • Tap the cellular line you'd like to review.
    • If the cellular line is off, tap Turn On This Line. Then, check to see if you have service.
    • If you don't see your cellular line, contact your carrier to set up an eSIM or insert a physical SIM card. If you're using a physical SIM card, remove the SIM card and put it back in.

    Apple: If you see SOS, No Service, or Searching on your iPhone or iPad ↗

    Did this fix it?

Glad it's fixed

We've added one to this step's “fixed it” count — anonymously, nothing about you or your device is stored. It helps the next reader start with what works.

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