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Error Explorer · Alert

Charging accessory "isn't supported or certified"

iPhone

What it means — Apple

These alerts can appear for a few reasons:

Your iOS device might have a dirty or damaged charging port

Your charging accessory might be defective or damaged

Your USB charger might not be designed to charge devices

What to do — Apple

  1. 1 Connect your device directly to the charger, without any adapters or other equipment between your device and the charging accessory.
  2. 2 Remove any debris from the charging port on the bottom of your device.
  3. 3 Restart your iPhone or restart your iPod touch.
  4. 4 Try a different USB cable or charger.
  5. 5 Make sure that you have the latest version of iOS.
Step-by-step: iPhone won't charge Osnivo Fix walks you through Apple's steps one at a time.

Read the full article for pictures and model-specific details: If your iPhone or iPod touch won't charge ↗