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Error Explorer · Alert

"Your Media & Purchases account has been disabled"

iPhone iPad Mac Watch TV Vision

What you see

What it means — Apple

If you see a message that says “Your Media & Purchases account has been disabled,” you might be able to request reactivation by tapping Continue right from the alert.

What to do — Apple

  1. 1 You can also request reactivation.
Step-by-step: Can't download or update apps Osnivo Fix walks you through Apple's steps one at a time.

Read the full article for pictures and model-specific details: If your Apple Account is locked, not active, or disabled ↗