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Osnivo Fix

Mac won't turn on

Apple: “If your Mac doesn't seem to turn on after you press the power button, follow these steps.”

Mac · 6 steps, in Apple's order

Step of 6

Fixed at step

You've tried every step

  1. 1

    Check power connections

    Didn't fix it

    • Make sure that your power cable is undamaged and plugged securely into your Mac and a working electrical outlet. If you have another compatible power cable or power adapter, try it.
    • If your Mac has no built-in display, make sure that your external display is connected to power, connected to your Mac, and turned on.

    Apple: If your Mac doesn't turn on ↗

    Did this fix it?
  2. 2

    Press and hold the power button

    Didn't fix it

    • Press and hold the power button on your Mac for about 10 seconds. (Every Mac has a power button. On laptop computers that have Touch ID, press and hold Touch ID.)
    • Then press and release the power button normally.

    Apple: If your Mac doesn't turn on ↗

    Did this fix it?
  3. 3

    Unplug accessories

    Didn't fix it

    • You could have an issue with one or more accessories or their cables. Unplug all accessories from your Mac, including printers, drives, USB hubs, and mobile devices. Then repeat step 2, above.

    Apple: If your Mac doesn't turn on ↗

    Did this fix it?
  4. 4

    Something on screen?

    Didn't fix it

    • If your screen shows a flashing question mark, circle with a line through it, or anything else, your Mac is turned on but isn't starting up:
    • If your Mac seems to be turned on but the screen remains blank, the issue could be software related:

    Apple: If your Mac doesn't turn on ↗

    Did this fix it?
  5. 5

    Reset the SMC

    Intel-based Mac only Didn't fix it

    • If you're using an older, Intel-based Mac, resetting the SMC might help. You don’t need to do this on a Mac with Apple silicon.

    Apple: If your Mac doesn't turn on ↗

    Did this fix it?

Glad it's fixed

We've added one to this step's “fixed it” count — anonymously, nothing about you or your device is stored. It helps the next reader start with what works.