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Osnivo Fix

Mac is on Wi-Fi but has no internet

Apple: “If your Mac is connected to a Wi-Fi network but can't get online to connect to websites, email, and all other internet services, try these solutions.”

Mac · 8 steps, in Apple's order

Step of 8

Fixed at step

You've tried every step

  6. 6

    Check the Wi-Fi router

    Didn't fix it

    • If you manage the network's Wi-Fi router, install the latest firmware updates for the router, as recommended by its manufacturer.
    • It might also help to simply restart the router and use Apple's recommended settings for Wi-Fi routers and access points.

    Apple: If your Mac isn't connecting to the internet over Wi-Fi ↗

    Did this fix it?
  7. 7

    Use the built-in diagnostic tools

    Didn't fix it

    • Wi-Fi Recommendations. Click Wi-Fi in Control Center or the menu bar and check for a menu item named Wi-Fi Recommendations. If you see it, your Mac has detected an issue and has recommendations. Choose Wi-Fi Recommendations to learn more.
    • Wireless Diagnostics. Press and hold the Option key on your keyboard while clicking Wi-Fi in Control Center or the menu bar, then choose Open Wireless Diagnostics from the menu.

    Apple: If your Mac isn't connecting to the internet over Wi-Fi ↗

    Did this fix it?
  8. !

    Try another network or contact your ISP

    If nothing above worked Didn't fix it

    • If you can access the internet when connected to a different network, or you're not sure, check with your internet provider or network administrator to make sure that your network is working properly and there isn't an internet service outage.

    Apple: If your Mac isn't connecting to the internet over Wi-Fi ↗

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