What you see
- An error occurred while activating iMessage or FaceTime
- iMessage or FaceTime Activation Failed. This account is blocked due to reported spam.
What it means — Apple
If you also did not receive an email after completing a request to activate at apple.co/IMFT-mac, your account is likely blocked from iMessage and FaceTime and a request to remove the block was not approved.
iMessage or FaceTime misuse may result in service limitations.
What to do — Apple
- 1 You might still be able to send and receive SMS, MMS, or RCS messages if you use an iPhone with a cellular plan and you turn off iMessage. You might also be able to use iMessage or FaceTime with your email address instead of your phone number.
Read the full article for pictures and model-specific details: If you can’t turn on or sign in to iMessage or FaceTime on your iPhone ↗